PayPal
EDS Regulatory
Redesigning for
Efficiency
This project focused on designing a centralised platform for the Regulatory Compliance Team in the finance sector, aimed at streamlining data requests, improving process efficiency, and ensuring data integrity. The solution reduced manual tasks, enhanced communication, and improved report accuracy.
Key
Pain Points
Inefficiency
Manual processes were time-consuming, with ad-hoc tracking causing delays and errors.
Data Management
Data was fragmented, reporting logic varied across regions, and managing encrypted data was challenging.
Communication
Teams struggled with poor coordination and lacked standardized processes.
Takeaways
Integrating automation and standardized workflows can significantly reduce operational bottlenecks, leading to enhanced productivity.
Proposed
Solution
Integrated Dashboard
Implemented centralized request management with real-time notifications and comprehensive audit trails.
Automated Reporting
Significantly reduced manual efforts, ensuring consistent and accurate reporting.
Improved Communication
Established standardized processes for communication and data submission across all teams.